News

19.12.2020

Working Hours During Holidays

Bishkek office will be closed on December 31, January 1, 2 and 7. Our warehouse in the US will be closed on December 25, 31 and January 1. On other days, the warehouse works as usual. Our warehouse in Turkey will be closed from December 28 to January 4, on these days please refrain from shopping.

15.12.2020

Attention! Delayed Deliveries

Every year, during the sales season in November-December, there are delays in the delivery of goods from the United States to Bishkek. This is due to the increased workload of the airlines. The same situation is observed at the moment. Cargo from December 3 is also delayed, we expect to receive it on December 18-19. We assure you that the delays are not related to our work or the work of the warehouse in the United States, the goods are delivered to the airport on schedule every week. We hope for your understanding. We do our best to deliver your packages as quickly as possible.

27.11.2020

Shipment from November 19 is delayed

Dear clients, packages that were sent on November 19 are delayed due to high load of airlines. The arrival of shipment is expected on December 4-5. We apologize for any inconvenience and hope for your understanding.

23.10.2020

SHIPPING FROM THE USA THIS WEEK IS POSTPONED TO OCTOBER 27

Dear clients, for technical reasons, shipment from US to Bishkek this week is postponed to October 27 (Tuesday). We apologize for any inconvenience this may cause and hope for your understanding.

19.03.2020

Cargo of March, 12 delayed

Cargo of March 12 is delayed for a week due to cancellation of most flights from the United States as a result of current situation with COVID-19. We constantly monitor the situation and hope for your understanding.

30.12.2019

New Year holidays work schedule

Dear clients! Our office will be closed from 12/31/2019 to 01/05/2020 We begin work in the normal mode from 01/06/2020 01/07/2020 day off

23.12.2019

Warehouse schedule in Turkey

Important information! ⠀ The last shipment from the Turkish warehouse was carried out on December 21! All parcels delivered to the warehouse no later than Friday evening, December 20, were sent. ⠀ ❗ The next shipment from Turkey is scheduled for January 11, 2020! In this case, the warehouse will accept all incoming parcels in normal mode! ⠀ ❗ Thank you for your understanding!

06.11.2019

Office closed 7 November

7th November was announced official day off, our office will be closed. We are open on 8th - 9th of November: Fri 10:00 am - 6.30 pm (breaktime 1:00 - 2:00 pm) Sat 10:00 am - 3:00 pm 

01.11.2019

Increase in the cost of additional services from 11/01/2019 to 02/01/2019

The autumn-winter season of sales starts. During this period, there is heavy load on both, postal services and a warehouse in the United States. In this regard, we want to inform you about the increase in the price of some additional services for parcels for the period from 11/01/2019 to 02/01/2019 received in a warehouse in the USA: - verification of tracking numbers - 420 soms - 1 photo tracking number - 350 soms

05.10.2019

“FIRST KG FOR FREE” promotion

Terms of the “FIRST KG FOR FREE” promotion To participate in this promotion, the following conditions must be met: - promotion applies only to new Customers receiving packages from the USA for the first time; - Client's account must be created on expressus.kg no earlier than October 7, 2019; - all parcels must be registered by the Client on expressus.kg; - each shipping label must include Client's name as recipient; - promotion is one-time only and applies to single parcel delivery with a total weight of no more than 1 kg; - parcels must be received by the Client in person at our office by presenting their ID. Examples: - if Client receives a parcel/parcels with a total weight of 3 kg, the first kg will be free, the remaining 2 kg must be paid for according to the tariffs of the Company; - if Client receives a parcel/parcels with a total weight of 0.5 kg, this parcel/parcels will be delivered free of charge. At the same time, the remaining 0.5 kg is not transferred to subsequent deliveries; - if Client receives a mobile phone (1 pc) and clothes weighing 0.5 kg, delivery of a mobile phone (electronics are rounded to 1 kg) will be free of charge. Delivery of clothes weighing 0.5 kg must be paid for  according to the tariffs of the Company.

30.08.2019

Office closed 31 August

12 August is day off due to Independence Day, our office will be closed

12.08.2019

Office closed 12 August

12 August was announced official day off, our office will be closed